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Patient Care Representative/Driver (Bilingual), $31K-$36K + Benefits (oakland west)

By | July 29, 2009

Breathmobile ® Patient Services Representative/Driver (Bilingual)

AGENCY: Prescott-Joseph Center for Community Enhancement, Inc.

TITLE: Breathmobile ® Patient Care Representative/Driver, Bilingual

SALARY: $31,000- $36,000 annually (DOE) + benefits, M-F, 8am-5pm

LOCATION: 920 Peralta Street, Oakland, CA 94607

SUPERVISOR: Executive Director

TO APPLY: E-MAIL ONLY! Please e-mail resume, a detailed cover letter and 3 recent professional references to e-mail above. Please no calls of faxes.

Please put PCR/DRIVER in the subject line. OPEN UNTIL FILLED

Background

The Prescott-Joseph Center for Community Enhancement (PJCCE) is a positive, affirming work place, honoring the talents, gifts, and skills of the staff that choose to work here. The Prescott-Joseph Center for Community Enhancement (PJCCE) is located in the heart of West Oakland (called the Lower Bottom) and provides connections to the community, as well as a host of non-profits. The Center opened in 1996 as a nonprofit community resource center providing services around health & wellness, art & culture, computer training, senior wellness, and family support services. We offer our programs and services in English and Spanish. For more information, please visit: www.prescottjoseph.org

Position Summary

The Breathmobile ® Patient Services Representative/Driver (Bilingual) is responsible for: 1) Driving and maintaining the Breathmobile, which is a 33′ converted Winnebago RV mobile asthma diagnostic, treatment and education clinic, 2) Providing patient services, and 3) Customer service.

Responsibilities

Vehicle Operation

* Safely operate the Breathmobile ® over a prescribed route to schools, community centers, and other locations throughout Oakland and parts of Alameda County.

* Maintain vehicle to ensure it is in proper working order including: checking oil, bulbs, lights, tires, cleaning/washing van interior and exterior, scheduling routine maintenance, oil changes, etc.

* Fill out daily reports concerning the running condition of the vehicle, turns in reports once weekly, noting any need for repairs and/or servicing. Notify Executive/Project Director immediately of any and all maintenance and or repair needs.

* Responsible for reporting any unsafe conditions, accidents, and unusual incidents immediately to the Executive Director. Follow agency procedures in reporting any incident or injury.

* Responsible for personal safety, asking for help as needed, performing duties that do not put his/herself at a safety risk.

Patient Services

* Responsible for patient registration and insurance verification

* Assist patients with completing asthma health surveys and other related documents,

* Assist with MediCal eligibility.

* Work with Breathmobile staff while Breathmobile is in the community.

* Help participants into and out of Breathmobile, as needed.

* Responsible for maintaining safe work environment, and safe use of equipment

Administrative

* Complete daily, weekly, and monthly operation logs and reports.

* Attend meetings, as requested

* May provide CPR and First Aid, as needed.

Minimum Qualifications

* REQUIRED: Bilingual in English and Spanish required. Must have high proficiency in written and spoken Spanish.

* REQUIRED: AA Degree or higher

* REQUIRED: Class C California Drivers License with a safe driving record and experience in driving a recreational vehicle, commercial truck or bus, with a minimum of five years driving experience

* Strong computer proficiency with knowledge of computer software programs, especially Outlook and Microsoft Word.

* Excellent interpersonal and customer service skills

* Some health knowledge, specifically with asthma highly desirable.

* CPR and First Aid certifications highly desirable.

* Respect for and ability to work with people from diverse backgrounds.

* Ability to pass background and fingerprint check (e.g. LiveScan).

* Always present a positive image of the Prescott-Joseph Center.

Highly Desirable (not required):

* Certified Medical Assistant (M.A.) with 2 years experience in a medical office or healthcare setting.

* Previous experience with computerized patient registration and pre-billing.

* Experience with MediCal billing.

* Current Basic Life Support (BLS) certification

Skills and Abilities

* Excellent written and verbal communication skills.

* Excellent interpersonal skills.

* Must flexible and work effectively under pressure.

* Strong organizational skills and excellent follow through.

* A willingness to take initiative and learn new skills.

* A proven ability to work independently, while handling/resolving a wide

variety of situations.

* Ability to work in an evolving and rapidly-changing environment.

*Ability to work independently as well as being a good team player.

* Ability to maintain accurate and updated records.

* Ability to work effectively with a wide range of constituencies in a diverse community.

* Ability to interact with volunteers, community-based organizations, community members, and constituency in a team environment.

Please note: Candidates in this position are subject to a background check and fingerprints.

Prescott Joseph Center for Community Enhancement, inc. is an equal opportunity employer.

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